How do I label a chart so people can understand what its survey percentages mean?
Quick answer
State who or what each percentage is calculated from, whether people could choose one answer or several, and how unanswered questions are handled. Put the base—such as “among 120 respondents who answered this question”—near the chart, not only in a distant note. If the base differs by question or you exclude unanswered responses, say so. Use a short caption that spells out those choices.
The question, the details, the next step.
A practical checklist
Name the exact group or set of answers used as the percentage denominator.
Include the base count and say whether it refers to participants, question answers, or another clearly defined group.
State whether respondents could choose one answer or multiple answers.
Describe whether blank or unanswered questions are included in the calculation.
Check that the caption matches the chart’s actual calculation and any changing bases.
A few more useful answers
Should I put the denominator in the chart title?
Use the title for the chart’s subject and put the denominator in a nearby caption, subtitle, or note. The key is that readers can connect the base to the percentages without searching elsewhere.
What if I don’t know how unanswered questions were handled?
Check the survey data or calculation before publishing the label. Until you know the base, avoid stating that blanks were included or excluded.
Do I need to show both a count and a percentage?
Showing the percentage base count helps readers understand what the percentage represents. Whether to show counts for each answer option as well depends on what helps readers interpret your particular chart.
