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ASKGEEZ Q&A GUIDEWriting & communication

How do I propose a project when the problem is agreed on but its cause is disputed?

Quick answer

Write the problem section in two parts: first, describe the agreed observations and their effects; second, name the possible explanations as hypotheses, including what remains unknown. Then propose steps that address the observed problem without depending on one disputed cause, or suggest a limited way to learn more before choosing. Make clear which decisions can happen now and which should wait for better evidence.

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The question, the details, the next step.

Question

How should I frame a project proposal if everyone agrees there’s a problem, but people disagree about what’s causing it?

Geez

Build the proposal around what people agree they can observe, not around the explanation that currently has the strongest voice. Separate three things: the shared problem, its practical effects, and possible causes. That lets readers consider the project without having to accept a disputed theory first.

A useful section structure is:

  1. Shared problem: State the observable issue and where or when it occurs.
  2. Why it matters: Describe its effects, using examples or measures your group actually has.
  3. Possible explanations: List the competing explanations as hypotheses, not findings.
  4. Proposed response: Say what can be done about the issue now, what needs further learning, and what decision would follow.

For example, write “Requests are taking longer to complete than the team’s agreed target” if that is established. Don’t write “Requests are delayed because the intake form is confusing” unless that cause has been demonstrated. Keep the proposal’s central claim tied to the observed delay.

Follow-up question

How do I describe the problem without making it sound vague or hiding the disagreement?

Geez

Be precise about the observation and transparent about the disagreement. Name the setting, timeframe, and impact only when you can support them; use placeholders in the draft if those details still need confirmation. Avoid language that turns an interpretation into an established fact, such as “poor handoffs are causing delays.”

You could write:

“Shared problem: [Describe the observable issue] in [setting or process] during [time period]. The issue affects [people, work, or outcome] by [specific effect]. Participants agree that this issue needs attention. They have not agreed on its cause. Current explanations include [hypothesis A] and [hypothesis B]; these are possibilities to examine, not conclusions.”

If people disagree about the scale as well as the cause, say so. For example, distinguish “everyone agrees delays occur” from “there is agreement about how often they occur.” Don’t imply consensus on details that are still contested.

Follow-up question

Can I still propose action before the group settles the cause?

Geez

Yes, if you make clear why the action does not depend on choosing one explanation. You can propose a response to the shared effect, or a bounded learning step that helps the group decide what to do next. Avoid presenting a cause-specific fix as the obvious answer when the cause is still disputed.

For instance, if the agreed issue is slow request completion but the explanations differ, a proposal might first map the current process and record where requests wait. That example is a planning option, not evidence that waiting is the cause. Alternatively, the proposal might include an action the group already supports plus a review point to check whether the issue changes.

State the decision gate plainly: “After [learning step], the group will review [agreed observations] and decide whether to [next action].” If the project can’t proceed responsibly without knowing which explanation is right, propose learning first and say what decision it will inform.

Follow-up question

What should the final problem-and-cause section look like?

Geez

Keep the section short enough to scan, but include the distinction explicitly. Here’s a copyable draft with placeholders:

“Problem: [Observable issue] occurs in [scope/timeframe]. Its agreed effects are [effects]. The group agrees that this issue warrants attention.

Cause: The cause is not yet agreed or established. Possible explanations include [hypothesis A] and [hypothesis B]. The available observations do not yet distinguish between them.

Project response: We propose [action that addresses the shared issue or learning step]. This proposal does not assume that [one hypothesis] is correct. At [review point], we will consider [information or observations] and decide [next decision].”

Before sharing it, check that the observations are genuinely shared, hypotheses are labeled as such, and the proposed step matches what is known. This structure makes uncertainty visible without letting it obscure the problem everyone wants addressed.

A practical checklist

  • Write the problem as an observable condition, with scope and timeframe where known.

  • Separate agreed effects from interpretations about why the problem occurs.

  • Label each explanation as a hypothesis and include important unresolved disagreement.

  • Choose an action that addresses the shared issue, or a learning step that can inform a later choice.

  • Name the review point and the decision it is meant to support.

A few more useful answers

Should I include every explanation people have suggested?

Include the plausible, relevant explanations that affect the project choice, and summarize them fairly. You do not need to reproduce every comment or treat unsupported speculation as equally useful.

What if the group agrees on the problem but not how serious it is?

Separate agreement that the issue occurs from disagreement about its frequency, scale, or impact. State what is known and identify the disputed measure rather than implying a shared estimate.

How do I keep the proposal from sounding indecisive?

Be decisive about the next step while staying cautious about the cause. Specify what the project will do now, what it will learn if needed, and what decision follows.

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