My washer uses water that seems too hot or too cold; what should I record?

Start with what you selected and what you noticed, rather than guessing at a fault. Write down the washer’s make and model, the cycle name, the temperature setting, and whether the concern happened while it was filling, washing, or rinsing. Add the date and a brief description such as “water felt cool during the wash portion.”

The selected settings and cycle can affect perceived water temperature and hot-water use. Household plumbing conditions can matter too, so a setting name by itself does not establish the temperature delivered in your specific load. Check the cycle descriptions for your exact model before comparing results. [S1]

You can record a comparison if you would normally use those settings and the manual permits their use for that load. Keep the comparison fair: use the same washer, note the cycle and setting each time, and describe the load and what you observed. Don’t treat different cycles as equivalent; their filling behavior and intended use may differ. [S1]

For example, a useful note might say: “Tuesday, everyday cycle, warm setting, usual mixed load; water seemed cool during wash. Thursday, same cycle and similar load, different setting; impression was different.” This records an observation, not a measured temperature or proof of a particular cause.

Note whether anything changed recently: for example, a washer installation, plumbing work, or a change in how far the washer is from the water heater. These are useful context because household water temperature and the distance from the water heater can affect perceived wash-water temperature. The source also notes that a warm setting may mix hot and cold supplies rather than provide one fixed temperature. Those points are general guidance from LG; they do not establish what your particular washer is doing. [S1]

Avoid writing a conclusion such as “the temperature sensor is broken” unless a qualified service professional establishes that. Instead, record the change and when you first noticed the symptom.

Use this fill-in template:

Washer make/model: [make and model] Date and time: [date/time] Cycle and temperature setting: [exact names shown] Load: [brief description] When it seemed unusual: [filling / washing / rinsing / other] What I observed: [plain description; not a guessed cause] Comparison, if any: [cycle, setting, and observation] Recent changes: [installation, plumbing work, water-heater location change, or none known] Manual checked: [yes/no; cycle description or page if known]

If you don’t know a detail, write “not sure” rather than filling in a guess. Share the record with the manufacturer or a qualified service professional, and ask them which observations or model-specific checks would be useful next.